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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mikhail Torosoff

September 14, 2023

5  out of  5 rating by Mikhail Torosoff
"Always great and prompt service from my local State Farm insurance agent!"

Brian Ware

September 13, 2023

5  out of  5 rating by Brian Ware
"Very nice 2 work with. Very helpful. Thank u"

Brandon Dragon

September 13, 2023

5  out of  5 rating by Brandon Dragon
"Fantastic customer service and rates!"

Megan McComish

September 8, 2023

5  out of  5 rating by Megan McComish
"When dealing with my state farm policy, I always prefer to go to my local branch. This means I usually have contact with Vickie (South). She is very friendly and is always able to answer any of my questions. I’ve had her send over a couple of quotes on different vehicles throughout the years, and she always knows what I’m looking for in a timely and efficient manner. I’m one of those customers that used to always wanna pay in cash, but she’s built my trust up and this is one of the only companies and branches I truly trust. Zachary D. (Review sent from my fiancés gmail)"

Alen Stupar

September 8, 2023

5  out of  5 rating by Alen Stupar
"I recently purchased a renter’s policy from this agency and Sam has been extremely helpful in answering all of my questions."

Judy Miller

August 29, 2023

5  out of  5 rating by Judy Miller
"Worked for her years ago one of the best boss' I ever had"

AStark828

August 23, 2023

5  out of  5 rating by AStark828
"Definitely recommend visiting the team at this Latham office for your insurance needs. I stopped in needing help with new insurance for auto and home and Vickie South got me all taken care very quickly and with excellent customer service."

Leonid Bondari

August 18, 2023

5  out of  5 rating by Leonid Bondari
"Vickie south is best person I ever met in my life and the best person to work with"

Paul Christopher

August 9, 2023

5  out of  5 rating by Paul Christopher
"I’ve been a State Farm client for many years and all of my experiences with them have been positive. I’ve found the staff to be very knowledgeable and extremely friendly over the years. Recently, I inquired about securing a rate reduction review on my auto policy and Vickie South guided me through the process. As a result, I ended up saving money on my annual premium. Thanks Vickie!"

hashim Ali

August 4, 2023

5  out of  5 rating by hashim Ali
"Quick service, and very friendly, helping with everything"

Ji Hyun Byeon

August 4, 2023

5  out of  5 rating by Ji Hyun Byeon
"Many thanks to Vickie and Marryann for smooth process of my case and thorough check on it."

Etro Etro

August 3, 2023

5  out of  5 rating by Etro Etro
"My experience with Christine was more than five stars it could not have been better. She is pleasant and very knowledgeable. I would recommend statefarm for any insurance needs..again I needed proof of my renters policy I called and got Wanda landry on the line everything was taken care of immediately.. let me add..all the woman in this office are aces."

Diane Sheridan

August 1, 2023

5  out of  5 rating by Diane Sheridan
"I was very frustrated and having difficulty posting pics via email. Vickie South took over my phone and got it all done for me and was very nice!"

Theresa

July 31, 2023

5  out of  5 rating by Theresa
"The staff at Maryann's office are always polite and helpful. They patiently answer all questions and we appreciate their quick response and knowledge! Thank you!"

Carol LaCoppola

July 14, 2023

5  out of  5 rating by Carol LaCoppola
"I definitely recommend this State Farm office. Christine was able to help both my son and grandson and she is a pleasure to deal with. Nothing is too much for her even going out of her way to help me deal with my prior (ugh) insurance company. It is nice to have a local agent and agency that shows they care."

Katie Amanda

July 7, 2023

5  out of  5 rating by Katie Amanda
"I highly recommend MaryAnn and her team to all. She and her team have always been responsive, patient, and willing to answer any questions or provide explanations regarding auto, home, and other services provided by State Farm. The customer service is top notch! Specifically, Vickie supported me when I needed help and explanations regarding my home owner’s insurance. Additionally, this team was a true support when a car drove into my house. Working with them was a welcome relief as I dealt with the stress of that unfortunate incident."

Heidi A

June 25, 2023

5  out of  5 rating by Heidi A
"Always willing to help"

Jdragss

June 21, 2023

5  out of  5 rating by Jdragss
"This office is absolutely amazing. Called to get liability ins for the venue I’m having my wedding at last minute. The whole office ESPECIALLY Janet went above and beyond to make sure I got it in time. I’ve had them for my personal insurance for almost 10 years, Could not say anything better about them. 5 stars is not enough!"

Jose Thundathil

June 8, 2023

5  out of  5 rating by Jose Thundathil
"Excellent . Vicky reviewed my policy and added all possible discounts. I really appreciate her service."

Ryah Kowalchyk

June 2, 2023

5  out of  5 rating by Ryah Kowalchyk
"Honestly had the best experience working with Vickie to sort out a new policy after running into every hiccup possible in buying a new car. She made it easy and communicated clearly throughout."

Manny Culianos

May 28, 2023

5  out of  5 rating by Manny Culianos
"Extremely courteous, I needed assistance in filling some forms and have them transferred to another office and they gladly took care of the entire process! Kudos!"

Kevin Kearney

May 26, 2023

5  out of  5 rating by Kevin Kearney
"We ran into the State Farm office without an appointment to take care of some last-minute policy changes. Vickie South helped us immediately and took care of our changes quickly and with a wonderful, friendly approach to service. We like working with this office very much, especially with Vickie."

GD C.D.

May 24, 2023

3  out of  5 rating by GD C.D.
"My complex was sent a notice my Renter's Ins. was cancelled!! I had until June and my insurance is supposed to be electronically submitted. Thankfully, Wanda sent proof to me immediately that it was paid, the company didn't call me, or use my electronic payment;( I should've been notified 1st."

Nicholas Moss

May 17, 2023

5  out of  5 rating by Nicholas Moss
"I absolutely love this State Farm! Vickie is always ready to help with any questions. She is always so friendly but more importantly, very efficient in communicating and taking care of any issues or concerns. It’s truly like having a little family by your side. :). The easiest way to be insured and the best coverage, with best the prices. They have been with us for over 10 years and have never disappointed! Thank you for your years of services!"

Steven Brown

May 17, 2023

5  out of  5 rating by Steven Brown
"After my vehicle was totaled Wanda was an enormous help. She was responsive, informative, and worked quickly to walk me through canceling my old auto policy and adding my new vehicle with improved coverage."