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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Heath

March 14, 2026

5  out of  5
rating by Michael Heath
"I have been a client for over 25 years, and they have always provided excellent service! Thank you to Mary Ann & the team!"
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Thomas OMalley

March 5, 2026

5  out of  5
rating by Thomas OMalley
"As always, Wanda Landry was amazing, Polite, courteous, informative, very helpful and very competent. what a pleasure to do business with. I wish her the best in her retirement. she will be missed. Tom Omalley"
We responded:
"Hi Thomas! Thank you for your kind words about Christine and for your sharing your experience with our office! We appreciate your support. Maryann"
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Kay

March 5, 2026

5  out of  5
rating by Kay
"I want to start by saying Vickie is amazing. I wanted to get a quote almost 6 months ago she tried for me, but unfortunately I got denied. She told me in six months to reapply and she’ll try her best to get me approved. No lie 6 months later as she promised I got approved and she got me set up with an Auto policy in less than 20 minutes. It feels good to be back home with Statefarm again, thanks to Vickieeee!!!"
We responded:
"I am so pleased to hear about your positive experience with our office. Thank you for sharing your experience and for your positive words about Vickie! Take care, Maryann"
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Marlena Drago

February 24, 2026

5  out of  5
rating by Marlena Drago
"My experience was great!! I spoke with Christine this morning, who was very helpful! I needed help changing my name on my insurance card. She told me what I needed to send her and sent an updated card shortly after! Easy, straight forward and so helpful to me. Thank you!"
We responded:
"Marlena, I am so pleased to hear about your positive experience with Christine and our office! We look forward to supporting you with your insurance needs! Take care, Maryann"
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Christina DiLello

February 13, 2026

5  out of  5
rating by Christina DiLello
"Very knowledgeable and gave me 2 good tips for me to negotiate with Allstate Thank you"
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angela stark

February 11, 2026

5  out of  5
rating by angela stark
"Wanda was exceptional helping with our insurance needs, very knowledgeable and efficient!!!"
We responded:
"Angela, we appreciate you taking the time to share such a thoughtful review about your experience and Wanda. We are proud to have you as part of the State Farm family! -Maryann"
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Jonathan Waterhouse

February 11, 2026

5  out of  5
rating by Jonathan Waterhouse
"Always great service. Staff is very customer focused. .thanks Christine for your prompt response"
We responded:
"Jon, Thank you so much for your kind words. We really appreciate your business! Maryann Fazzone"
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karen

February 9, 2026

5  out of  5
rating by karen
"Vickie is always friendly and professional. She excels in customer service. I appreciate her willingness to address my concerns by providing me with answers and additional information when needed."
We responded:
"Karen, Thank you so much for your positive review. I am so pleased to hear that our team was able to assist you. Please do not hesitate to reach out if you need anything! Take care, Maryann "
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Paul Semon

February 9, 2026

5  out of  5
rating by Paul Semon
"Samantha Hall was very informative and prompt with answering my questions pertaining to my auto insurance. If I could give her 6 stars I would. Keep up the great work."
We responded:
"Paul, Thank you for sharing your positive experience with our office and Sam! We look forward to continuing to support you with your insurance needs. -Maryann "
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Tom Sandola

February 5, 2026

5  out of  5
rating by Tom Sandola
"We have been with State Farm several years now. Christine Neroni did a great job for us recently and should be commanded for her excellent work."
We responded:
"Tom, Your review means the world to us. Thank you for your kind words about your experience with Christine and our office. Please do not hesitate to reach out if you have questions or need anything! -Maryann"
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Rachel Brown

February 4, 2026

5  out of  5
rating by Rachel Brown
"So helpful and extremely warm and friendly! Got me a great rate for what my family needed!"
We responded:
"Rachel, Thank you for your kind words. We’re happy to see your review and thrilled you had a positive experience at our Latham office. –Maryann"
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rick foster

January 30, 2026

5  out of  5
rating by rick foster
"Vickie South handled my insurance request quickly and with great professionalism. I had my insurance quote and paperwork completed in less than an hour. Thank you so much!"
We responded:
"Rick, Thank you for taking the time to share about your experience with our office. We look forward to assisting you with your insurance needs! Take care, Maryann "
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Kaylee Casabonne

January 28, 2026

5  out of  5
rating by Kaylee Casabonne
"I’ve been searching for a new car insurance company and reached out to State Farm. I worked with Sam, who made the entire process incredibly simple and stress-free. She was able to get me a quote that was much lower than what I was previously paying with the same coverage I had. Overall, the experience was extremely easy, and I’m very grateful for that. Highly recommend."
We responded:
"Hi Kaylee, thank you for your kind words about Sam! We are so pleased to hear you have had a positive experience and look forward to working with you in the future. Please reach out if you need anything! -Maryann"
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Bill Sherman

January 27, 2026

5  out of  5
rating by Bill Sherman
"We have worked the Maryann and her team since 1992 on home, auto, life and now an RV. It is incredible how fast they respond to any request. Their customer service is superior and they treat us like family."
We responded:
"Bill, your feedback truly made our day and we are so glad we could assist you! We’re so grateful for your loyalty and support throughout the years. We are here to assist you! -Maryann"
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Janet SIDFORD

January 23, 2026

5  out of  5
rating by Janet SIDFORD
"I reached out to Maryann Fazzone's agency, because I was in need of some insurance for a new property out of town. I needed to have it put in place quickly and I was put in touch with Christine Neroni. Christine was so helpful and managed to get everything I needed done right away. I highly recommend Christine and the Maryann Fazzone State farm Agency."
We responded:
"Janet, Thank you for your 5-star review and your positive words about Christine! We are pleased to hear about your positive experience. We look forward to working with you again soon! -Maryann"
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William Weber

January 22, 2026

5  out of  5
rating by William Weber
"provided many saving options, very professional."
We responded:
"Hi William, we are pleased to hear about your positive experience with our office and look forward to continuing to work with you in the future! -Maryann"
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G R

January 16, 2026

5  out of  5
rating by G R
"Always great experience with this location."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!-Maryann"
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Richard Goff

January 14, 2026

5  out of  5
rating by Richard Goff
"Vickie worked with me to get the phone working with the State farm app. She was very patient with me in getting everything set up."
We responded:
"Hi Richard, we are pleased you had a positive experience with our office and for your kind words about Vickie! Please do not hesitate to reach out if you need anything else. -Maryann "
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Lucille Montano

January 2, 2026

5  out of  5
rating by Lucille Montano
"Getting renter’s insurance was fast and stress-free. Friendly service and very efficient from start to finish. Christine Neroni Was the best!"
We responded:
"Lucille, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Maryann"
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Amir Hirsa

December 30, 2025

5  out of  5
rating by Amir Hirsa
"Everyone in Ms. Fazzone's office is pleasant to work with. For example, Vickie is a world-class insurance professional, always finds a way to work through through any issues. Most recently, Kristine has been helping us save on our auto insurance. I've been getting all my insurance policies from their office (including homeowner's and cars) since 1990. Sincerely, Amir H. Hirsa"
We responded:
"Thank you for your 5-star review! We appreciate your continued business and support and are happy to support you in all your insurance needs. Take care -Maryann"
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Isabella Rodriguez

December 30, 2025

5  out of  5
rating by Isabella Rodriguez
"Everyone at this office is amazing! Samantha, Vicky, Christine, and all staff have been readily available for any questions and provide fast responses. Our family has worked with Maryann for many years and will continue to do so. Thanks for all the help!"
We responded:
"We are so pleased to hear about your experience with our office and staff. We look forward to continuing to support you with your insurance needs. Take care, Maryann"
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Kim Morton

December 17, 2025

5  out of  5
rating by Kim Morton
"Maryann and team are always responsive. I've been working with her and the team for over 25 years and they are always there when we need them."
We responded:
"Thank you for your kind words about our office and staff! Please do not hesitate to reach out if you need anything. We are always here to assist. Take care, -Maryann"
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Christopher Goes

December 16, 2025

5  out of  5
rating by Christopher Goes
"Great help paying auto-insurance over the phone while website was down and answering a question!"
We responded:
"Thank you for your positive feedback Christopher! Our State Farm office is pleased to support you with all your insurance needs! Take care. -Maryann"
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dean morehouse

December 15, 2025

5  out of  5
rating by dean morehouse
"today i put another car on my policy.transaction was smooth as usual.samantha was veryhelpful"
We responded:
"Dean, thank you for your kind words. We’re thrilled to know you had a positive experience with us! We look forward to continuing to support your insurance needs."
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Harold Phillips

December 2, 2025

5  out of  5
rating by Harold Phillips
"Amazing and so helpful, I’d like her to work for my company lol"
We responded:
"Harold,Thank you for reviewing our State Farm office and Vickie.We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Take care.-Maryann"